Have a question about your micro market or vending machine? Our team is ready to assist you with maintenance, restocking, technical issues, and more.
Send us a detailed message about your issue and we will get back to you within 24 hours on business days.
info@modernmarthawaii.comOur support team is available during business hours. Emergency machine issues are handled around the clock.
Mon – Fri, 7 AM – 6 PM HSTIf a machine appears out of service, please email info@modernmarthawaii.com with the machine location. Our technicians typically respond within 4 hours during business hours.
Restocking frequency depends on your location and usage patterns. Most machines are restocked 2–3 times per week. Our AI monitoring system tracks inventory levels and automatically schedules restocks when items run low.
Our machines accept credit and debit cards, Apple Pay, Google Pay, and contactless payment methods. Some machines also accept cash. All transactions are processed securely.
If you were charged but did not receive your item, contact us with the machine location, approximate time of purchase, and the item you selected. We will process your refund within 3–5 business days.
Absolutely. We tailor product selections to each location. Property managers and tenants can submit product requests through the support form below or by emailing us. We review requests during the next restocking cycle.
No. Modern Mart covers all costs including the machine, installation, stocking, maintenance, and electricity offsets. There is zero cost to property owners or managers — it is a fully managed amenity.
Fill out the form and our team will follow up with you. Whether it is a technical issue, a product request, or a general question, we are here to help.